Privacy Policy

Privacy Policy – Fxvamp

Last updated: 14/11/25

This Privacy Policy explains how Fxvamp (“Fxvamp”, “we”, “us”, “our”) collects, uses and protects your information when you visit https://www.fxvampp.com (the “Site”) or purchase and use our products, including MetaTrader Expert Advisors (EAs), indicators and other automated trading tools (the “Services”).

Fxvamp is based in Australia, but we provide information and products to users worldwide. By using our Site and Services, you agree to the collection and use of information in accordance with this Policy.

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1. Who we are

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Fxvamp is an online business providing automated trading tools, education and related resources for forex, indices and other markets.

If you have any questions about this Policy, you can contact us at:

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Fxvamp

Website: https://www.fxvampp.com
Email: Fxvampp@gmail.com

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2. Information we collect

2.1 Information you provide directly

We may collect information that you provide to us, such as:

• Contact details – name, email address and other details you provide when you contact us, subscribe to our mailing list or request support.

• Purchase details – information related to your orders (products purchased, transaction amount, billing email, license details).

• Support and licensing info – MetaTrader account numbers or platform details that you voluntarily provide for license activation or troubleshooting.

• Other information – any information you choose to send us (e.g. screenshots, logs or comments).

We do not ask for or store your trading platform passwords or full payment card numbers. Payments are processed by third-party providers.

2.2 Information collected automatically

When you visit the Site, we may automatically collect certain information such as:

• IP address and approximate location

• Browser type and version

• Device type and operating system

• Pages viewed, time spent on pages, referring URLs

• Date and time of visits

This information helps us understand how people use the Site and improve our content and Services.

2.3 Cookies and similar technologies

We may use cookies, pixels and similar technologies to:

• Remember your preferences

• Analyse traffic and usage patterns

• Improve performance and user experience

You can control cookies through your browser settings. If you disable cookies, some parts of the Site may not function correctly.

If you use Google Analytics or similar, add:

We may use Google Analytics or similar services to understand how visitors use the Site. These services may collect information in an anonymised or aggregated form. Their use of your data is governed by their own privacy policies.

3. How we use your information

We use the information we collect for purposes including:

• Providing the Services – delivering products you purchase, managing licenses and user access, and providing customer support.

• Improving our Site and products – analysing how users interact with the Site and Services to improve performance, features and usability.

• Communication – responding to your enquiries, sending important service announcements, and (where permitted) sending marketing emails or newsletters. You can unsubscribe from marketing at any time.

• Security and fraud prevention – detecting and preventing fraud, abuse or technical issues.

• Legal and compliance – meeting legal, tax, accounting and regulatory obligations.

4. Legal bases for processing (EU/UK users)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data using one or more of the following legal bases:

• Performance of a contract – to deliver the products and support you have purchased.

• Legitimate interests – for example, to improve our Services, prevent fraud and maintain the security of our Site.

• Consent – for optional marketing communications and certain cookies, where required.

• Legal obligations – to comply with applicable laws and regulations.

5. Sharing and disclosure of information

We do not sell or rent your personal information.

We may share your information with:

• Service providers and partners – such as website hosting providers, email service providers, analytics providers, payment processors and license management tools. These third parties only use your data to perform services on our behalf.

• Professional advisers – such as accountants, auditors or lawyers where reasonably necessary.

• Authorities or regulators – if required by law, court order or to protect our rights, property, or the safety of our users or others.

• Business transfers – in connection with a merger, acquisition, sale of assets or similar transaction, your information may be transferred as part of the business assets.

6. International transfers

Fxvamp is operated from Australia, but some of our service providers may store or process data in other countries (for example, the United States, EU or UK).

By using the Site and Services, you understand that your information may be transferred to and processed in countries outside your country of residence, which may have different data-protection laws. Where required by law, we take reasonable steps to ensure that any international transfers comply with applicable privacy requirements.

7. Data retention

We retain personal information only for as long as necessary for the purposes described in this Policy, including:

• Providing the Services and support

• Maintaining business records

• Complying with legal, tax and accounting obligations

• Resolving disputes and enforcing agreements

When information is no longer required, we will take reasonable steps to delete, anonymise or de-identify it.

8. Security

We take reasonable technical and organisational measures to help protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your rights

9.1 Australia

If you are in Australia, we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

You have the right to:

• Request access to the personal information we hold about you; and

• Request correction of your personal information if it is inaccurate, out of date, incomplete or misleading.

To exercise these rights, contact us using the details in Section 1. We may need to verify your identity before processing your request.

If you have concerns about how we handle your information, you can also lodge a complaint with the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au.

9.2 EEA/UK

If you are located in the EEA or UK, you may also have the following rights under data-protection laws:

• Right of access

• Right to rectification

• Right to erasure (“right to be forgotten”)

• Right to restriction of processing

• Right to data portability

• Right to object to processing, including profiling and direct marketing

To exercise these rights, contact us using the details in Section 1. You also have the right to lodge a complaint with your local data-protection authority.

9.3 California and some US states

If you are a resident of California (or certain other US states with privacy laws), you may have additional rights such as:

• Requesting information about the categories of personal information we collect and how we use it

• Requesting access to or deletion of your personal information

• The right not to be discriminated against for exercising any of your privacy rights

We do not sell your personal information as “sale” is defined under the CCPA/CPRA.

10. Children’s privacy

Our Site and Services are intended for adults and are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Third-party sites

Our Site may contain links to websites or services operated by third parties (e.g. brokers, payment providers, social media platforms). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this Policy periodically so you remain informed about how we handle your information.